A Message from The President 

Look out Dell, here comes the PC Support Source! This month we roll out our systems configurator with on-line prices, specs and thousands of custom combinations of desktop, laptop, server, media And storage systems. Check out our Built-to-Order Mini-website and find your perfect system! 

Also this month, Inside the Industry points out the ins and outs of warranties, and the new tricks the big boys have up their sleeves to get (much!) more of your PC dollar. Also, we show you how we stack up to Best Buy's Geek Squad with their cool cars and slick marketing. The News brings us Spyware thieves finally prosecuted, and some caution on Internet Phone. Tech Support Corner has a must read on how the new viruses are coming to you directly through Windows Exploits, and how you can protect yourself.  Tips has some often overlooked ideas on how to make Internet Explorer and Windows XP easier on the eyes, and Fun Stuff has our own XP troubleshooting guide from hell, and the crazy world of Fafblog.  Our Current Special offers a remote internet tune-up and maintenance to keep your PC up to snuff. 

Wishing you and yours a great 
spring season - thanks for tuning in!

Chris Cooley 
President, The PC Support Source, Inc.

In This Issue:

   Inside the Industry: 

Just as PC reliability (should be) at an all time high, Manufacturers like Dell and Gateway (E-machines) are often only offering 90 day warranties on their new low-end machines...On a typical bargain PC from Best Buy, a $500 machine commands a whopping $150.00 premium to bump to three yrs. parts and labor. What's going on? Read the Warranty Trap and find out.

The Geeks have arrived and are looking for your support dollars. Before you fall for the cool cars and glitzy marketing, take a good look at what you're getting in The Geek Squad VS The PC Support Source

   News:  

Eliot Spitzer, we love ya! This guy from New York seems to be the only prosecutor taking on corporate crooks. This time he goes after spyware marketers! Woo Hoo! Full Story >>>

Well, while we are excited about Internet Phone V(oice) O(ver) I(nternet) P (Protocol), VOIP still has some hurdles until the bugs are worked out, and 911 dialing is one of them. Full Story >>>

   Tech Support Corner:   

Not too long ago, Windows Update was a luxury you could do some other time. Find out how hackers using Windows Exploits have made skipping updates a dangerous option. 
Ignore this article at your peril!

   Tips and Tricks:   

Setting the text size of your browser does more than make the web easier on your eyes. It also affects how big your text will be in Outlook Express. Plus, if you've ever had printed web pages and e-mails waste page after page of paper, check out Changing Your Text Size in Internet Explorer. 

ClearType Font technology from Microsoft can enhance your XP viewing experience, especially for laptop users. Check out Microsoft's easy to use ClearType Tuner to see how it looks for you. (Requires Windows XP Pro or Home) 

   Fun Stuff:   

Proof positive that evolution has provided our species way too much time on our hands.... 

Windows crashing? Try our own custom error message explanation.

"I'm Fafnir! Are you Fafnir? No? Look closer. There! You were Fafnir all along." Join Fafnir, Giblets, and Medium Lobster for an always bizarre and often hilarious look at their world on Fafblog. 

Lot's more fun stuff from past issues here.

For more articles visit our  Article Archives

Avoiding the Headaches 
of Buying a Computer
A STEP BY STEP GUIDE

Step 1: Call The PC Support Source.
(there is no step 2)

Experience Integrity.

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 The PC Support Source 
675 Cedarwood Ct.     Wheeling, IL 60090
(847) 259-0410
Web: www.pcsupportsource.com
E-Mail ccooley@pcsupportsource.com

©2005 The PC Support Source, Inc.

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