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The PC Support Source 

675 Cedarwood Ct.
Wheeling, IL

(847) 259-0410

7 day/24 Hr.

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On-site Hours:

Weekdays 9-9

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Our Promise

I know computers can be  frustrating, but I've never had an unsolvable problem, or a failed to find a solution that was the best for my customers. That's my experience talking - and our promise to you. We guarantee you will be 100% satisfied with us or your money back.

Chris Cooley - Owner
The PC Support Source

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Backup Myths and Realities

Oh boy, backup.” you say. “Now that’s about as enjoyable as a triple root canal without anesthesia!” Well, hang in there...because unless you’ve already been bitten by the “I don’t have a backup” monster when your system crashes you may not know pain at all yet. Try to just get through it - you’ll feel better when it’s over.

Ok...Myth or Real?

  • When my hard disk crashes, I’ll have plenty of warning - so I can get my data off first.
    Myth - Most modern hard disks give little or now warning before corrupting data or losing all of it altogether.

  • Ah, but we have a server with 2 mirrored hard disks so I can’t go down.
    Myth - better than no redundancy, but what if the computer itself (RAM, Motherboard goes bad? Or, more commonly, the 2nd drive gets “lost” due to a bad configuration or a corrupt operating system?

  • Our backup runs all the time, all day, every day, so we’re never at risk.
    Myth - unless you have specific software that is designed to backup the files you are working on (open file management), the files you need the most are most likely being skipped over - all day, every day.

  •  We can always go back to paper if we need to.
    Myth - most operations using computers are virtually helpless these days without them. Do you know where your invoice forms are? order sheets? and where’s that typewriter, anyway?

  • Our operation has everything on the server and we back that up every night. You can’t do better than that
    Myth - the best strategy yet, but still, chances are, unless you’ve had a professional set it up, very critical data is stored on the local workstations. E-mail address books and mail, word processing and spreadsheet files all tend to be setup to default to local storage unless told otherwise.

  • I don’t have a backup. So, worst case, I reload everything, re-enter the contents of our filing cabinets, and go from there.
    True! And after that, you can get that root canal you’ve been hoping for. ‘Nuff said!

Call us for a backup audit - to be sure. We'll ascertain your backup needs, and propose a solution that fits your budget. We can then install it at your site, and setup automatic backups that will guarantee your data security and your peace of mind!


New & Used Equipment

We Now Offer Deeply Discounted, Factory Refurbished  & Fully Warranted Tablets, Laptops, Desktops, Printers and Peripherals From Dell, HP. Microsoft & Others.

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Have it your way! Build-to-Order Computers..Thousands of Options....Great Prices...Value Added Dealer.
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PCSS Advantage Notebook Systems

We carry tablets, ultrabooks, touchscreens, ruggedized, high performance mobile PCs - all built your way! Plus, we can set it up with your data and programs so it's ready to go.


We feature corporate grade all-Intel desktops in an endless variety of configurations for rock-solid performance and value, built exactly to your specs. Adding complete setup and data migration makes the whole process effortless.


PCSS Advantage Server Systems

We'll help you configure tower or rack mount servers from under $1000 to 24 drive Raid SAS configurations exactly to your businesses' specs. We can then install it on-site, set up users, Migrate data, and business applications, all to help you productively improve the bottom line.

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Call The PC Support Source.

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Intel & Microsoft Authorized Systems Designer

Experience Integrity.

 (847) 259-0410

675 Cedarwood Ct.   Wheeling, IL


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All Chicago Computer Service - All Chicago Computer Repair

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Wheeling, Arlington Hts., Buffalo Grove, Northbrook, Glenview, Palatine, Prospect Hts., and Mt. Prospect in Illinois

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