Thank You for 10 Years!     
As we come into our second decade, we'd like to thank all our customers for helping us grow over the years. We know we're the people you love to hate (because computers do cost money!), but from our side, we've seen a lot of problems solved and people back on the road to happy computing, and that's been great to see! So...thank you all, and our best wishes to you and your families for the holidays!

The Cooley Family 
and associates

In This Issue:

   Product Spotlight:   

The Feature-rich Samsung SCD27 Mini-DV Camcorder with 3.5" LCD Monitor at only $399.95!

Hands down the best value for a quality Digital camcorder at a great price. 10x/800x zoom, infrared night pix, and built in lights, DV tape and memory stick recording, still camera, USB and Firewire interfaces. Also comes with accessories that cost big money as extras with other DV Camcorders. More details... 

   Tech Support Corner:   

Don't think Tech Support Moves to India and Other Foreign Shores Will Effect You? Think again. We take a look at what we're losing by Dell, Hp, Compaq and others moving to overseas help - and it much more than U.S. jobs... 

An explosively growing trend by US computer firms to outsource US technical help and other high tech jobs is upon us, and it will effect the quality of your service More...

   Tips and Tricks:   

Ever wonder what funny Icons mean in your Outlook Express Inbox? Most people know about the attachment paperclip, but the rest of them? if you can read them, you can tell at a glance what status your messages are in. We've posted a guide here.

   Do-It-Yourself:  

Losing Memory in Windows 95, 98, and ME? Microsoft created a monster when it created a cache of your most recently used programs behind the scenes so they would load faster the next time. It seems like a good idea, but if (when!) they leave bits and pieces of themselves when the close, eventually the bits accumulate to the point where you get out of memory errors, or start crashing. Not to worry. Simply re-boot and start again. Ah, but how to see where your are before you start crashing? That's the subject of our Watch It First support video on checking your resources. View it here.

   Fun Stuff:   

Just some goofy stuff you might enjoy...The web is still a very, very strange place.... 

Visit the the Hamburger Museum or the World Rock/Paper/Scissors Society. Who's annoying you? Or are YOU annoying? Find out at AmIAnnoying.com. This little Psychic Mind Reader is baffling! These free casino slots and video poker machines from the  manufacturer are identical to the ones on the boats - except they can't take your money!

For more articles visit our  Newsletter Archive

Avoiding the Headaches 
of Buying a Computer
A STEP BY STEP GUIDE

Step 1: Call The PC Support Source.
(there is no step 2)

Experience Integrity.

 The PC Support Source 
675 Cedarwood Ct.     Wheeling, IL 60090
(847) 259-0410
Web: www.pcsupportsource.com
E-Mail ccooley@pcsupportsource.com

©2003 The PC Support Source, Inc.

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